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FREE SHIPPING on all orders shipped via UPS to addresses within the USA and Canada.

Next-Day or Two-Day service can be provided for an additional fee.

Orders over $995 will be shipped with signature required unless you notify us otherwise.

We ship promptly! Delivery time to the West Coast is only 1 – 3 days and elsewhere one week.

Check your inbox for an email directly from UPS with tracking information.

For our International customers most items can be shipped for free. Customs duties or VAT are the responsibility of the International customer. Free Shipping for International orders might not be available for larger items. Contact us for international shipping fees. Or, if you place an international order, we will inform you of any additional costs.



10 DAYS for FULL REFUND of items from date of delivery for all online orders.

Contact us by phone or email to initiate a return.

You pay only the return shipping fees using the shipper of your choice.

Need help? We can email you a UPS Return Label. Just print and ship!

30 DAYS FOR EXCHANGE. Items may be returned for exchange or store credit within 30 days of order date.

After 30 days of your order date all sales are final.

(For all in-store purchases please read your receipt for our exchange policy.)

Please call us with any additional questions at 415-401-8833 or email us at

Shop with confidence! We stand behind our rugs and we are here to help you! Please check out reviews of Nomad Rugs. Or contact us with your questions.

Thank you for shopping with Nomad Rugs and! We appreciate your business! – Chris

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