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FREE SHIPPING on all orders shipped via UPS Ground to addresses within the USA and Canada.

FREE RETURN SHIPPING for all contiguous United States (excluding AK, HI and International).

Signature required for values of $995 or more (contact us if you would like to waive this service).


International customers,  FREE shipping is available on most orders. Customs clearance, duties and VAT are your responsibility. Free shipping might not be available for large items. Contact us for details or we will inform you of any additional costs.



10 DAYS for FULL REFUND from date of delivery for all rugs returned in perfect condition.

Contact us by phone or email to initiate a return.


30 DAYS FOR EXCHANGE. Items may be returned for exchange or store credit within 30 days. Rug pad sales are final.

Please call us with any additional questions at 415-401-8833 or email us at


Shop with confidence! We are 25 years in business. We stand behind our rugs (and on our rugs.. hee hee) and we are here to help!

And check out all our GREAT 5 Star reviews on Google and on Yelp.

We appreciate your business! – Chris

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